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Orders can be returned/exchanged for a full refund within 14 days, with proof of purchase. The return shipping costs are the buyer's responsibility and must be returned in their original condition. The refund will be issued within 3-5 business days after we receive and inspect the item.
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Replacements are offered if the item is defective within 14 days of being purchased.
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Damages caused by regular wear do not qualify for a replacement. Please be sure to email us immediately with pictures to l2lcrystal8@gmail.com
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Sale and customized items are not eligible for refunds.
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Returns are processed within 5-7 business days after being delivered and received.
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Due to our limited stock, we cannot guarantee replacements or exchanges to 100%, if the item you wish is out of stock you will have the possibility to pick a different item for a replacement.